Building Together, Growing Together,
We believe in building innovative technologies and developing a first-rate culture in a fast-paced environment. Diligent’s category-defining sustainable platforms are delighting customers, and our team is growing wickedly fast. We’re looking for a charismatic and technically-minded Customer Success Advocate to join our Boca Raton team.
The Customer Success Advocate role requires a broad range of skills, but two are more important than everything else: you love building relationships with customers to make them successful, which means you are focused, dedicated and able to prioritize in a fast-paced environment
In this position, you will help Diligent customers with their service requests, invoicing, RFI’s and other requests.
Customer Success Engineers work with all levels of the organization, from managers and r senior executives at a small and large companies, and they are great at communicating with each and every audience. As a Customer Success Engineer, you will immerse yourself in our most valuable asset: our customers, their data and results.
If you have any prior experience in machine learning, NLP, or data science and analytics, or if you have worked directly with customers in a SaaS environment previously, don’t forget to mention it!
Diligent is a place where you will learn and grow. This is a rare opportunity to join and help define a team in a well funded startup with great early customer traction, come here if you want to build a business.
Diligent thrives on diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.